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System Requirements

Operating System

Recommended:
Windows® Server 2016 All Editions1

Fully Compatible:
Windows® Server 2012 All Editions1
Windows® Server 2012 R2 All Editions1
Windows® Server 2019 All Editions3

"It Just Works": (Our software will work on these OSs, but may not be supported)
Windows® Server 2008 All Editions1
Windows® 7 All 64-bit Editions2
Windows® 8/8.1 64-bit Editions2
Windows® 10 64-bit Editions2

WebWatchBot, a 32-bit application, will run on 32-bit as well as 64-bit Windows. 64-bit Windows OSs emulate 32-bit mode, allowing them to run (refer to: Running 32-bit Applications from MSDN)

Database

Microsoft SQL Server2
WebWatchBot provides two different installers:
  • WebWatchBot (SQL Server 2017 Express Included) - Installs SQL Server 2017 Express (Free edition) as a prerequisite for you. There are some basic limitations, but it will handle most customer needs.
  • WebWatchBot (SQL Server not included) - For installations where SQL Server is pre-installed by you ahead of time. If you own a licensed copy of Microsoft SQL Server, we recommend utilizing it.

    Supported Versions of SQL Server:
    Recommended:
    Microsoft SQL Server 2017 64-bit All Editions and All Service Packs

    Fully Compatible:
    Microsoft SQL Server 2019 All Editions and All Service Packs3
    Microsoft SQL Server 2016 All Editions and All SP1 (Support by Microsoft and ExclamationSoft ends 7/13/2021)
    Microsoft SQL Server 2014 All Editions and SP2 only (Support by Microsoft and ExclamationSoft ends 2019-07-09)

    Minimum:
    Microsoft SQL Server 2008 All Editions and SP4 only (Support by Microsoft and ExclamationSoft ends 2019-07-09)

CPU2

Minimum and Recommended: Intel or AMD processor with 2 or more cores or CPUs

Memory2

Minimum: 2GB Minimum
Recommended: 4GB or more

Hard Drive Space

Note: as data is collected, disk space usage will increase
Minimum: 200 MB
Recommended: 1 GB

Video2

Any Windows®-compatible video card
Minimum resolution: 1280x1024, more than 256 colors

Sound2

Windows®-compatible sound card - recommended but not required

IIS (Internet Information Server)

WebWatchBot Online (Web based app for WebWatchBot) is installed on IIS's default web site, and requires the following Windows features to be pre-installed


Windows 2012
  • In the Server Roles section:
    • Select "Web Server (IIS)"
  • In the Features section:
    • Expand ".NET Framework 3.5 Features"
      • Check ".NET Framework 3.5 (includes .NET 2.0 AND 3.0)
    • Expand ".NET Framework 4.5 Features"
      • Check "ASP.NET 4.5"
  • In the Role Services section:
    • Expand "Application Development" and check...
      • .NET Extensibility 3.5
      • .NET Extensibility 4.5
      • ISAPI Extenstions
      • ISAPI Filters

Windows 2016
  • In the Server Roles section:
    • Select "Web Server (IIS)"
  • In the Features section:
    • Expand ".NET Framework 3.5 Features"
      • Check ".NET Framework 3.5 (includes .NET 2.0 AND 3.0)
    • Expand ".NET Framework 4.6 Features"
      • Check "ASP.NET 4.6"
  • In the Role Services section:
    • Expand "Application Development" and check...
      • .NET Extensibility 3.5
      • .NET Extensibility 4.6
      • ISAPI Extenstions
      • ISAPI Filters

Windows 2019
  • In the Server Roles section:
    • Select "Web Server (IIS)"
  • In the Features section:
    • Expand ".NET Framework 3.5 Features"
      • Check ".NET Framework 3.5 (includes .NET 2.0 AND 3.0)
    • Expand ".NET Framework 4.7 Features"
      • Check "ASP.NET 4.7"
  • In the Role Services section:
    • Expand "Application Development" and check...
      • .NET Extensibility 3.5
      • .NET Extensibility 4.7
      • ISAPI Extenstions
      • ISAPI Filters

Footnotes

1 WebWatchBot has passed testing with Lionbridge/Veritest on behalf of Microsoft to the level of either "Works With" or "Certified".
2 Windows may have overriding/higher requirements which take precedence over WebWatchBot requirements.
3 Preliminary testing shows compatibility
 

Additional Configuration Requirements/Recommendations

WebWatchBot Online (Web Client)

Web Browser for web client: Internet Explorer 11+, Firefox 59+, Edge, Chrome 65+
Refer to the "IIS (Internet Information Server)" section for Windows features and roles needed as a pre-requisite.

WebWatchBot's Database

WebWatchBot requires SQL Server 2014(Good), or 2016(Better) or 2017(Best). You can pre-install SQL Server or specify an existing SQL Server installation during setup.

Permissions and Access

WebWatchBot Manager (Windows Client)

  • The logged in user must have FULL CONTROL permission in the directories and sub-directories:
    System Temporary Directory
    \Documents and Settings\All Users\Application Data
  • The logged in user must have READ, WRITE, EXECUTE permission in the directories and sub-directories:
    \Program Files\WebWatchBot [2/3/4/5/6/7/8]\
  • The logged in user must have permission to read, write, and create keys the system registry.

WebWatchBot Service (WWBServer)

  • WebWatchBot installs its Windows Service component, named WWBServer.

    NOTE FOR WEBWATCHBOT V3.0.2 AND OLDER: WWBServer must log in under the "Local System Account" Account. This should not be changed. Additionally, the SYSTEM ("Local System Account"), must be set to interact with the desktop.

    NOTE FOR WEBWATCHBOT V3.0.3 AND NEWER: If you change the logged in user account, ensure to reflect this change below, substituting SYSTEM with the specified user account.

  • The SYSTEM ("Local System Account") account must have FULL CONTROL permission in the directories and sub-directories:
    System Temporary Directory
    \Documents and Settings\All Users\Application Data
  • The SYSTEM ("Local System Account") account must have READ, WRITE, EXECUTE permission in the directories and sub-directories:
    \Program Files\WebWatchBot [2/3/4/5/6]\
  • The SYSTEM ("Local System Account") account must have permission to read, write, and create keys the system registry.

Virtual Machine Support

WebWatchBot is compatible with both VM-Ware and Microsoft Virtual Server/PC and Hyper-V. WebWatchBot can be installed on a virtual machine with the above requirements.
 

Recommended Configurations

The following provides some basic guidelines for sizing your machine based on sample configurations
 

Stage 1

1-50 Watch Items
WebWatchBot Version: Enterprise
OS: Windows 2016
CPU: Pentium® or AMD processor with 2 or more cores or CPUs
Memory: 2 GB or more
Hard Drive Space: 200-500MB initially, additional 150MB per month
Database Software: Microsoft® SQL Server®. Min ver: 2014. Rec ver: 2017 or newer
 

Stage 2

50-100 Watch Items, with less than 50 watch items/minute running
WebWatchBot Version: Enterprise
OS: Windows 2016
CPU: Intel® or AMD® processor with 2 or more cores
Memory: Minimum: 4 GB. Recommended: 8 GB
Hard Drive Space: 200MB-2.5GB initially, additional 400MB per month
Database Software: Microsoft® SQL Server®. Min ver: 2014. Rec ver: 2017 or newer
WebWatchBot run as Windows Service Other recommendations:
  • Consider multiple machines running WebWatchBot
  • SQL Server 2014/2016/2017 or newer located on a different server
  • No other applications running on server
 

Stage 3

100-500 Watch Items, with less than 100 watch items/minute running (The frequency with which Watch Items are run, directly impacts overall performance)
WebWatchBot Version: Enterprise
OS: Windows 2016
CPU: Intel® or AMD® processor with 4 or more cores
Memory: Minimum: 8 GB
Hard Drive Space: 200MB-2.5GB initially, additional 400MB per month
Database Software: Microsoft® SQL Server®. Min ver: 2014. Rec ver: 2017 or newer
WebWatchBot run as Windows Service Other recommendations:
  • Consider multiple machines running WebWatchBot
  • SQL Server 2014/2016/2017 located on a different server
  • No other applications running on server
 

Stage 4

500-1000 Watch Items, with less than 100 watch items/minute running (The frequency with which Watch Items are run, directly impacts overall performance)
WebWatchBot Version: Enterprise
OS: Windows 2016
CPU: Minimum: Intel® or AMD® processor with 4 or more cores or multiple CPUs
Memory: Minimum: 16 GB
Hard Drive Space: 100MB-2.5GB initially, additional 400MB per month
Database Software: Microsoft® SQL Server®. Min ver: 2014. Rec ver: 2017 or newer
WebWatchBot run as Windows Service Other recommendations:
  • Consider multiple machines running WebWatchBot
  • SQL Server 2014/2016/2017 located on a different server
  • No other applications running on server
** Please note: Your results may vary based upon factors such as concurrently executing programs, processes, and services. Additionally, each Watch Type, e.g., ping, port, http, etc., affects performance differently based on the resources needed to execute.

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